Lash Info

Since each lash extension is attached to a single eyelash, they will shed naturally along with the natural growth cycle of each lash. So refills are recommended.

The biggest myth is that lash extensions will ruin your own lashes. They do not. If applied correctly and properly, they are safe and do not ruin the health of your natural lashes. Be sure not to rub your eyes, tug, or pull on the extensions because this will cause lash loss and even damage your natural lashes. 

If the extensions are applied properly to each individual natural lash, they will not fallout. They will naturally shed.

No, face wash is made to wash your skin. It has ingredients that will cause buildup on your lash extensions. We recommend to use a lash wash.

Yes. It is important to keep your lash extensions clean. Properly washing them twice a day is recommended. You can wet them 24 hours after your service.

Yes, only if your blow dryer has a cool setting. Do not use any heat to dry your lash extensions. It will loosen your extensions and straighten our lashes. 

Jovi Lash Extensions Mini Fans 

Yes, as long as you wash right after. Chlorine and salt water will harden your lashes. Your lashes may crack off.

Yes, as long as you wash off your sweat morning and night. Or wash after every sweaty activity.

Extreme heat (ex. bbqs, firepits, ovens, etc.) will singe your lashes and loosen the glue. You will need a new full set.

Yes, as long as it is not waterproof. Take off makeup first, then wash your lash extensions with lash wash.

We do not offer soak offs on other lash artist's work. We do not know what products they used. In the past, we've tried soaking off other lash artist's work, and it did not work. We will work over other lash artist's work and redesign a new look. Keep in mind that this is a process and it may take a few lash refills to rehab another lash artist's work, depending on the damages.  

The Jovi Lash Team is all trained the same, use the same high quality products, and we are able to just step in to do refills without fixing work.